A tale of two buildings

Performance Blvd vs Laggard St

It was the best of times, it was the worst of times.” – Charles Dickens, A Tale of Two Cities

In this infographic, see what happens when two properties take two very different approaches to property operations.

100 Performance Blvd has an occupancy rate of 90% with above-market rental rates.
100 Laggard St is dealing with a 65% occupancy rate and below-market rates.

Learn what they do differently across:

  • Tenant satisfaction
  • Customer service communication
  • Staffing levels
  • Expense benchmarking
  • Preventive maintenance
  • Amenities
  • Security and risk
  • Performance measurement

See which property operations practices create success, and which lead to “the worst of times.”

Looking up at skyscrapers

Get the Infographic

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