It’s a new year and new you – with the same needs to enhance operations and customer service. As we shelf 2011 and delve into 2012, here’s a look back at our most popular educational content and resources from the past year.
The top topics enjoyed by your peers:
Checklist: Implementing a Successful Emergency Response Plan
How ready are you for an emergency? How do you track and document incidents? What sort of emergency preparedness training do your employees have? When was the last time you practiced a tabletop exercise? Time to assess your readiness?
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Webinar Executive Summary: From an Owner & Investor- Metrics That Matter
Senior Real Estate Investor, Timothy Donahoe shares his perspective on identifying key areas for metrics and visibility to mitigate risk and enhance investor returns. Watch the full webinar or just the highlights of Donahoe’s insights into quantifiable operational performance metrics. Take measures to measure!
CRE Quick Take: Proving Your Value to Your Manager, Owners, Clients… and Yourself!
This article shows you how to keep all your balls in the air AND prove your value to the owner, interested in the highest return from the property, and your tenants, interested in the best service and value for their money.
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Building Engines Kit: Tenant Retention
Is your tenant retention program building loyalty and increasing retention? Does it accurately document tenant meetings, service requests and other important state-of-the-tenant information:? Download the Building Engines Tenant Retention Kit and start assessing your level of tenant service today!
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Get ready for the year to come!
Register free for the 2012 Real Estate Operations Masters Series and receive automatic registration for webinars, on-demand content, and best practices on a variety of operations topics.
